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This English version is provided for convenience only. The German version is legally binding.
On the marketplace you buy directly from other collectors and from dealers. This page briefly explains how it works and which rules apply. The binding text is the marketplace terms.
On the marketplace, collectors and dealers sell their items directly to you. Ink & Power operates the marketplace, reviews the listings and processes payment through the payment service provider Stripe, but is not the seller of these items; your contracting party is the seller. Items marked “Sold by ink-power” are sold by Ink & Power itself: then Ink & Power is your contracting party, the shop’s terms and conditions apply, and there is no service fee.
Purchases in the Ink & Power shop are covered by our terms and conditions, the marketplace by the marketplace terms.
Every offer states whether the seller sells privately or commercially. The seller states this themselves; anyone who sells regularly with the intention of making a profit must register as commercial.
Private sale: the special rules for consumer contracts do not apply, so for example you have no right of withdrawal. You have rights in respect of defects only against the seller.
Commercial seller: you have the statutory consumer rights, including the right of withdrawal. You find the seller’s imprint and withdrawal policy with the offer.
On the marketplace overview you choose the order yourself: newest first (by the date the listing was created; default), price ascending or price descending. Search and filters narrow the selection but do not change the order.
On a listing page we show further offers for the same comic and collections containing it by price, cheapest first. Further offers from the same seller and similar offers from a title search are shown newest first.
When creating a listing, sellers see comparable offers from other sellers as a price guide: first the same cover variant, then the same comic, then the same community issue; within that, active offers before those sold in the last 180 days, then by price ascending; at most 12.
Nobody can pay for a better position. Seller type, reviews and commission do not affect the order. Ink & Power’s own items (“Sold by ink-power”) are not favoured: they follow the same rules as all offers, sorted by the listing price without the service fee. The “New in the shop” note on a listing page is labelled separately and does not change the order.
Only buyers of a shipped marketplace order from this seller can leave a review, once per order. Content is not checked in advance; we review reported reviews.
Condition, packaging and communication are rated with 1 to 5 stars each. Reviews are shown publicly on the seller profile, without the buyer’s name. We delete reviews that violate the law or our rules.
A person reviews every listing of a seller before it appears; Ink & Power’s own items (“Sold by ink-power”) are listed by our team itself, without this review. We do not check changes to the price, shipping or description of a published listing in advance. Whether a listing is rejected or removed or an account is restricted is always decided by a person, and the seller gets the reasons by email.
If you see something that violates the law or our rules, report it via “Report” on the listing or the seller profile or via the report form, even without a customer account. We confirm receipt, review the report and tell you the decision. We do not tell the seller your name.
A few things happen automatically according to fixed rules. We pause a seller’s listings if a paid order has not been shipped after 10 working days, if the seller has not been active for 60 days and has still not responded 14 days after our reminder, or if the seller has not agreed to new marketplace terms by the end of the period. Paused listings are not visible and cannot be bought.
The pause ends automatically as soon as the reason no longer applies. The seller gets an email with the reason, and on request a person reviews every pause. Ongoing orders are not affected.
For every item you buy on the marketplace we charge a service fee of €1.00. It is already included in the price shown and goes to Ink & Power, not to the seller.
It pays for what keeps the marketplace running: payment processing including card fees, the fees Stripe charges us for every seller and every payout, the review of every listing before it is published, our help with problems and disputes, and running the marketplace.
Sellers pay no listing or base fee, only a commission when they sell something.
If your order is cancelled or a dispute is decided in your favour, you get the service fee back.
Sellers receive the item price minus 10 % commission plus shipping costs. We pay out 14 days after the shipment, once shipment is confirmed and no dispute is open. Until then buyers can open a dispute.
Payouts go through Stripe to the seller’s bank account or, if the seller chooses, as Ink & Power store credit, with 50 extra Society points per payout of at least €20. Only members of the Ink & Power Society can use Society points.
Questions, notices and requests from authorities about the marketplace reach us at shop@ink-power.de, in German or English.